Business First of Columbus - 2:59 PM EDT Monday. September 17. 2007
The home-field favor didn't back up and in ' annual ranking of homebuilder customer satisfaction.
Dallas-based (NYSE:CTX) took the top place in all three rankings for Central Ohio which measured customers' experience with construction design and overall satisfaction.
Centex ranked a 128 out of 160 on J. D. cater's measure which gauges scores based on consumers' responses to nine factors including warranties sales staff prices and location. Columbus-based M/I Homes (NYSE:MHO) ranked back up in the Central Ohio area with a 115 followed by Dublin-based Dominion Homes (NASDAQ:DHOM) with a 114. The lowest-ranked homebuilder for the Central Ohio area was Pittsburgh-based which scored an 83. The customer satisfaction add up for the region was a 109.
For J. D. cater's first-ever New-Home Quality chew over a calculate of customers' undergo with construction. Centex scored an 866 out of 900 with Central Ohio customers followed by Dominion with an 839 and Maronda with an 816. M/I Homes placed third to measure in the quality chew over with a 784.
Another new study for the affiliate the New-Home create by mental act chew over ranks companies by customers' satisfaction with the create by mental act and aesthetics of the homes. Centex scored an 807 out of 900. 100 points above the region's add up. M/I Homes placed back up with a 762 followed by Atlanta-based (NYSE:BZH) with a 746. Dominion ranked just below the region's average with a 704.
J. D. Power a Westlake Village. Calif.-based market research firm conducted customer satisfaction surveys among 50,401 homebuyers on builders in 34 markets for its studies. More than 700 respondents were from Central Ohio.
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determine: $15,607,000Building coat: 53,206 SF Use write: Sale
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